Privacy Policy

When you contact us through our website forms, by phone, or by email, we may collect the following information:

• Name
• Phone number
• Email address
• Service address
• Details about your HVAC service needs

We also automatically collect standard web server logs including IP addresses, browser type, and pages visited for the purpose of maintaining site performance and security.

We use the information you provide to:

• Respond to your service inquiries and quote requests
• Schedule and perform HVAC services
• Send appointment confirmations and follow-ups
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• With service providers who assist in our business operations (e.g., scheduling software, payment processing)
• When required by law or legal process
• To protect our rights, safety, or property

Our website may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors use our site. These tools collect anonymous usage data to help us improve the user experience. You can disable cookies through your browser settings at any time.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of any marketing communications

To exercise any of these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have questions about this privacy policy or how we handle your data, please contact us:

• Phone: (208) 971-7725
• Email: [email protected]
• Location: Boise, ID